Policies

  • No backpacks (oversized purses will be searched).
  • No cameras with detachable lenses.
  • No firearms or weapons.
  • No outside food or drink.
  • Registered service dogs are allowed; however, we highly discourage their presence at music events due to elevated volume levels.

Handicap Accessible Seating is available at all performances. Once checked in, you may use the wheelchair ramp to the left of the box office for Logan Stage (Floor 1). For Opera House shows, you may use the elevator located to the left of the box office, and take up to Floor 2 (lobby, bar, and bathrooms), Floor 3 (Reehl Stage floor seating), or Floor 4 (balcony).

For the safety of our staff, crew, performers, and patrons, the following are not allowed inside Johnson Hall Opera House: backpacks, weapons of any kind.

No outside food or drink.

All bags are subject to searching at any time.

Gift Certificates can be purchased year round at our box office.

Gift Certificate holders planning to come to a performance must purchase ahead of time by calling our box office at 207-582-7144

Refunds are only authorized in the event of a show postponement or cancellation. If your refund request is approved, payment will automatically be refunded to the initial payment method.

PLEASE NOTE – If you purchased tickets through an unauthorized ticket outlet, Johnson Hall Opera House is not responsible for any refunds.

Tickets

Tickets at Johnson Hall Opera House are sold as either general admission or reserved seating.

For general admission shows, seating is available on a first come, first serve basis.

For most performances, the house will open for seating 60 minutes before show time.

Johnson Hall Opera House does not authorize ticket resellers, as this practice is illegal in the state of Maine. Tickets purchased from resellers do not guarantee entry and may often be fraudulent.

**All policies are subject to change at any time.